Who in your business has access to which documents. Do you know? you many need to make some changes. You see, the more people that have access to your business documents, the less secure they are. … Read More
Starting an Oil Lube Shop
Fuel System Cleaning Solutions Are Not Created Equal |QLE Podcast
This week, M. Kevin Davis speaks with Joe Farr, Director of Sales for ITW Professional Automotive Products, to discuss some of the differences between the types fuel-system cleaning solutions and which ones you want to look for in order to … Read More
Ensuring Quality Customer Service & Compliance | QLE Podcast
This week, M. Kevin Davis speaks with Ed Sorrell, Director of Risk Management with Fast Change Lube & Oil and QLE Team Member, to discuss ways you can ensure your quick lube locations are meeting your expectations consistently, your shops … Read More
Expand Your Business & Grow Your Operation | QLE Podcast
This week, M. Kevin Davis speaks with Mike Baynes, President of AutoCenter Sales, Inc., to discuss some of the challenges you may face, as well as tips and best practices that will help you prepare to expand your quick lube … Read More
First-Hand Experiences of a Quick Lube Operator | QLE Podcast
This week, M. Kevin Davis speaks with Jimmy Grant, Owner and Operator of 3 Fast Lube locations in the Chattanooga, TN area, about his experiences in owning and operating multiple locations. He shares some tips he has learned over the … Read More
What You Should Expect from your Vendors | QLE Podcast
This week, M. Kevin Davis and Lee Elder, Director of International Sales and Distribution for Phillips 66, discuss what to look for when determining which supplier or vendor is best for you and the kind of relationship you should have … Read More
How do you Measure Customer Satisfaction? | QLE Podcast
This week, M. Kevin Davis speaks to Tim Hawker, President of IO Data Corporation, about how measuring your customer satisfaction will help you make better business decisions and improve your customer experience. Tim Hawker gives us his Top 10 best … Read More
Properly Educating Your Employees on Your Services | QLE Podcast
This week, M. Kevin Davis speaks to Amber Kossak, CEO of Solid Start True Brand, about properly educating all of your employees on all of the products and services you offer. It’s important that all your employees understand what each … Read More
Make Your POS System Work for You | Guest Ricardo Colon
This week, M. Kevin Davis speaks to Ricardo Colon, CEO of PM Attendant, about making your POS system work FOR you. They discuss how you should best utilize your POS system to its fullest potential to help you have the … Read More
Protecting Yourself with the Right Insurance Policy | QLE Podcast
This week, M. Kevin Davis speaks to Joe Kemp, Senior Marketing Representative for Federated Insurance, about the necessity of protecting you and your business with the right insurance policies. Joe highlights 5 types of insurance policies that will help you … Read More
