Human Resources

Attracting High Quality Team Members | QLE Podcast

This week, M. Kevin Davis speaks to Claudia St. John, President of Affinity HR Group, about attracting high-quality team members for your quick lube operation. Learn how the development of a desirable company culture, great job descriptions, and promoted/up-to-date job … Read More

Employee Care Beyond the Paycheck | QLE Podcast

Want to improve employee engagement and enhance the overall well-being of team members? John Mileson, Executive Director of Expansion, with Marketplace Chaplains joins this episode with host M. Kevin Davis to discuss the importance of employee care that goes beyond … Read More

Building an Intentional Culture | QLE Podcast

You have a culture whether it’s intentional or not. Does the culture in your quick lube reflect the personality that you want it to reflect? Join international speaker, trainer and coach M. Kevin Davis on this episode of the Quick … Read More

How Important is Training | QLE Podcast

Jonathan Keeton joins to discuss the importance of training. Create written job descriptions with defined expectations Lay a foundation of training with an orientation process Utilize industry organization online training (AOCA Technician Academy) Review training comprehension with on the job … Read More

Finding the Right People | QLE Podcast

Joshua Keeton joins to share QLE’s best practices on overcoming one of his greatest challenges – finding the right people. Create an enticing and competitive job posting Pre-qualify candidates with simple and effective assessments Narrow down candidates with a phone … Read More