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News

Information about the quick lube industry.

Make Your POS System Work for You | Guest Ricardo Colon

This week, M. Kevin Davis speaks to Ricardo Colon, CEO of PM Attendant, about making your POS system work FOR you. They discuss how you should best utilize your POS system to its fullest potential to help you have the … Read More

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The Car Wash Show | Nov 15-17, Las Vegas

Come see us in booth 201.

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Gather Customer Information with a QR Code | PM Attendant Software

Collecting customer information is one of the most important aspects of your business and, at the same time, can be one of the most frustrating as well. You want to be able to connect, giving your customers the most up-to-date … Read More

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Are Paper Catalogs a Thing of the Past? | QLE Podcast

This week, M. Kevin Davis invites Jay Wright, Founder and President of Vertical Development, Inc., to discuss why quick lubes need the most up-to-date information possible and how an online database can reflect updates and changes to existing applications, as well … Read More

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Customer Service Is Different Than What It Used to Be | QLE Podcast

This week, M. Kevin Davis invites Customer Experience speaker and consultant David Avrin to the QLE Podcast. They discuss how customer expectations have changed over time, so our approaches and methods to providing the best customer service possible must as well. … Read More

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Exceptional Customer Service is Key to Positive Customer Perception | QLE Podcast

This week, M. Kevin Davis meets with Nancy Friedman, Founder and President of Telephone Doctor, Inc., to discuss what effect exceptional customer service has on the experience your customers have when they are in your shop and some tips you … Read More

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Is Your Marketing Strategy Firing on All Four Cylinders? | QLE Podcast

This week, M. Kevin Davis invites Jody DeVere, CEO of AskPatty.com, Inc., to discuss what is means to be “female This week, M. Kevin Davis invites Jacob Salem, Founder and CEO of EZMetrics, to discuss the four cylinders of marketing and … Read More

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The FBI has Outlined Risk to Your Business |Skyline IT

You know that if your business becomes the victim of cyber-crime, you should report it to the FBI or your countries equivalent. and lots of businesses have been doing just that. Last year, the FBI received 791,790 complaints of internet … Read More

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Is Your Quick Lube Operation “Female Friendly”? | QLE Podcast

This week, M. Kevin Davis invites Jody DeVere, CEO of AskPatty.com, Inc., to discuss what is means to be “female friendly” in your shop and ways you can help women be more informed and comfortable in your quick lube. Find … Read More

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Focus | QLE Podcast

Focus on Getting Better, Not Bigger This week, M. Kevin Davis sits down with Darren Shearer, Founder and Director of the Theology of Business Institute and Founder and CEO of High Bridge Media, to discuss one of his recent blog posts that … Read More

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Building Your Team | QLE Podcast

Get the Right People in the Right Seats This week, M. Kevin Davis speaks with Barry Barrett, Certified EOS Implementer out of Lexington, KY, to discuss not only the challenge of finding the right people, but also making sure that they are … Read More

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