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Quick Lube Expert

Exceptional Customer Service is Key to Positive Customer Perception | QLE Podcast

This week, M. Kevin Davis meets with Nancy Friedman, Founder and President of Telephone Doctor, Inc., to discuss what effect exceptional customer service has on the experience your customers have when they are in your shop and some tips you … Read More

Is Your Marketing Strategy Firing on All Four Cylinders? | QLE Podcast

This week, M. Kevin Davis invites Jody DeVere, CEO of AskPatty.com, Inc., to discuss what is means to be “female This week, M. Kevin Davis invites Jacob Salem, Founder and CEO of EZMetrics, to discuss the four cylinders of marketing and … Read More

Is Your Quick Lube Operation “Female Friendly”? | QLE Podcast

This week, M. Kevin Davis invites Jody DeVere, CEO of AskPatty.com, Inc., to discuss what is means to be “female friendly” in your shop and ways you can help women be more informed and comfortable in your quick lube. Find … Read More

Focus | QLE Podcast

Focus on Getting Better, Not Bigger This week, M. Kevin Davis sits down with Darren Shearer, Founder and Director of the Theology of Business Institute and Founder and CEO of High Bridge Media, to discuss one of his recent blog posts that … Read More

Building Your Team | QLE Podcast

Get the Right People in the Right Seats This week, M. Kevin Davis speaks with Barry Barrett, Certified EOS Implementer out of Lexington, KY, to discuss not only the challenge of finding the right people, but also making sure that they are … Read More

Local Chamber Membership | QLE Podcast

Benefits of Being a Member of Your Local Chamber This week,  M. Kevin Davis invites Jordan Gibson, President and CEO of Southeast Kentucky Chamber of Commerce, to discuss some the benefits you get by becoming a member of your local chamber, including … Read More

The Value and Benefit of a Good Program | QLE Podcast

Is a uniform policy right for your business? This week, M. Kevin Davis and Don Perkins, Service Manager at Cintas Corporation, discuss the benefits of having a uniform program for your employees, including but not limited to: professional image, cost savings to … Read More

Employee Retention | QLE Podcast

Employee Retention Through Solid Business Principles This week, M. Kevin Davis has a discussion with Tom Ziglar, CEO of Ziglar, Inc., to discuss the current difficulty many businesses are having to find quality employees. They discuss how having solid business principles and … Read More

Building a Maintenance Program | QLE Podcast

This week, QLE Team Member Gordon Maynard joins M. Kevin Davis to discuss building a maintenance program for your quick lube operation in order to make sure your equipment is well maintained and can continue providing quality preventative maintenance services for your … Read More

Quick Lubes Need Maintenance Too: Building a Maintenance Program for Your Quick Lube Operation | QLE Podcast

This week, M. Kevin Davis speaks with Brandon Doerner, Principal Broker at BullRock Realty, LLC, about the importance of having a site survey completed and understanding the demographics of the area for any new locations you are buying, building or … Read More