This week, M. Kevin Davis speaks to Ric Savage, National Sales Trainer for Solid Start True Brand, about the importance of communicating effectively with your customers, educating them on the products and services you offer, and how those services will … Read More
Quick Lube Expert Podcast
How do you Measure Customer Satisfaction? | QLE Podcast
This week, M. Kevin Davis speaks to Tim Hawker, President of IO Data Corporation, about how measuring your customer satisfaction will help you make better business decisions and improve your customer experience. Tim Hawker gives us his Top 10 best … Read More
Attracting High Quality Team Members | QLE Podcast
This week, M. Kevin Davis speaks to Claudia St. John, President of Affinity HR Group, about attracting high-quality team members for your quick lube operation. Learn how the development of a desirable company culture, great job descriptions, and promoted/up-to-date job … Read More
Make Your POS System Work for You | Guest Ricardo Colon
This week, M. Kevin Davis speaks to Ricardo Colon, CEO of PM Attendant, about making your POS system work FOR you. They discuss how you should best utilize your POS system to its fullest potential to help you have the … Read More
With Every Challenge Comes a Great Opportunity | QLE Podcast
We don’t grow when things are easy, we grow when we face challenges. This week, M. Kevin Davis speaks to Phil Mindala, National Business Development for Phillips 66 Lubricants, about the craziness of 2020 in the quick lube industry, the … Read More
Protecting Yourself with the Right Insurance Policy | QLE Podcast
This week, M. Kevin Davis speaks to Joe Kemp, Senior Marketing Representative for Federated Insurance, about the necessity of protecting you and your business with the right insurance policies. Joe highlights 5 types of insurance policies that will help you … Read More
Making 2021 your Best Year Ever | QLE Podcast
On this week’s episode, M. Kevin Davis brings you a special message on how to make 2021 your best year ever. He outlines 7 steps to help you set and achieve your goals. Identify the goal List the benefits of … Read More
Presenting Services with the Right Mindset | QLE Podcast
Dave Everett, Vice President of Business Development with Service Champ, joins host M. Kevin Davis to discuss the importance of how having the right mindset is key to presenting your services. Find out more about how Quick Lube Expert will … Read More
Employee Care Beyond the Paycheck | QLE Podcast
Want to improve employee engagement and enhance the overall well-being of team members? John Mileson, Executive Director of Expansion, with Marketplace Chaplains joins this episode with host M. Kevin Davis to discuss the importance of employee care that goes beyond … Read More
How the Industry Magazine Can Benefit You | QLE Podcast
National Oil and Lube News is one of our industry’s greatest resources to help owners and operators be successful. On this week’s episode, M. Kevin Davis speaks with NOLN’s Associate Editor, Matt Hudson, as they discuss the industry’s magazine and … Read More
