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Do you Need Extra Security? | Skyline IT Management

by Diana Giles Extra Security? Sure, Just Combine Your RDP with a VPN, MFA and ACL. We threw all those confusing acronyms in the headline deliberately. Don’t worry, this isn’t going to get too technical or complicated. RDP stands for … Read More

Employee Retention | QLE Podcast

Employee Retention Through Solid Business Principles This week, M. Kevin Davis has a discussion with Tom Ziglar, CEO of Ziglar, Inc., to discuss the current difficulty many businesses are having to find quality employees. They discuss how having solid business principles and … Read More

Quick Lube Ownership: The Challenges and Rewards | QLE Podcast

This week, M. Kevin Davis sits down with Justin Alford, Co-Owner of Benny’s Car Wash & Oil Change in Louisiana, to discuss the recent challenges that he and other quick lube owners and operators are facing across the country. Find out more … Read More

Trust but Verify: Utilizing a Double-Check Procedure | QLE Podcast

This week, QLE Team Member Jonathan Keeton returns to the podcast to discuss why you should implement a double-check procedure in your quick lube operation if you haven’t already. Kevin and Jonathan discuss how this procedure can potentially save a bunch … Read More

Trust is Most Important: A Customer’s Perspective | QLE Podcast

This week, M. Kevin Davis speaks with quick lube customer Lynne Marsh to discuss the expectations and considerations she takes into account when deciding where to have her vehicle serviced. They discuss what customers desire so they can be confident … Read More

When Was Your Last Review? | Skyline IT Management

Who in your business has access to which documents. Do you know? you many need to make some changes. You see, the more people that have access to your business documents, the less secure they are. … Read More

Fuel System Cleaning Solutions Are Not Created Equal |QLE Podcast

This week, M. Kevin Davis speaks with Joe Farr, Director of Sales for ITW Professional Automotive Products, to discuss some of the differences between the types fuel-system cleaning solutions and which ones you want to look for in order to … Read More

Are you at Risk of Being Smished? | Skyline IT Management

It’s safe to say we’ve all heard about phishing scams by now – if you haven’t, you’re not doing enough to protect your business from data theft. But as with anything tech-related, things move on quickly. Cyber-criminals will always try … Read More

Ensuring Quality Customer Service & Compliance | QLE Podcast

This week, M. Kevin Davis speaks with Ed Sorrell, Director of Risk Management with Fast Change Lube & Oil and QLE Team Member, to discuss ways you can ensure your quick lube locations are meeting your expectations consistently, your shops … Read More

Expand Your Business & Grow Your Operation | QLE Podcast

This week, M. Kevin Davis speaks with Mike Baynes, President of AutoCenter Sales, Inc., to discuss some of the challenges you may face, as well as tips and best practices that will help you prepare to expand your quick lube … Read More