This week, M. Kevin Davis speaks to Ricardo Colon, CEO of PM Attendant, about making your POS system work FOR you. They discuss how you should best utilize your POS system to its fullest potential to help you have the … Read More
Follow along with us as we share our experiences in the industry - the highs, the lows, and everything that falls in between.
Come see us in booth 201.
Collecting customer information is one of the most important aspects of your business and, at the same time, can be one of the most frustrating as well. You want to be able to connect, giving your customers the most up-to-date … Read More
This week, M. Kevin Davis invites Jay Wright, Founder and President of Vertical Development, Inc., to discuss why quick lubes need the most up-to-date information possible and how an online database can reflect updates and changes to existing applications, as well … Read More
This week, M. Kevin Davis invites Customer Experience speaker and consultant David Avrin to the QLE Podcast. They discuss how customer expectations have changed over time, so our approaches and methods to providing the best customer service possible must as well. … Read More
This week, M. Kevin Davis meets with Nancy Friedman, Founder and President of Telephone Doctor, Inc., to discuss what effect exceptional customer service has on the experience your customers have when they are in your shop and some tips you … Read More
This week, M. Kevin Davis invites Jody DeVere, CEO of AskPatty.com, Inc., to discuss what is means to be “female This week, M. Kevin Davis invites Jacob Salem, Founder and CEO of EZMetrics, to discuss the four cylinders of marketing and … Read More
You know that if your business becomes the victim of cyber-crime, you should report it to the FBI or your countries equivalent. and lots of businesses have been doing just that. Last year, the FBI received 791,790 complaints of internet … Read More
This week, M. Kevin Davis invites Jody DeVere, CEO of AskPatty.com, Inc., to discuss what is means to be “female friendly” in your shop and ways you can help women be more informed and comfortable in your quick lube. Find … Read More