No matter the size of your organization, there are pain points associated with properly securing your IT infrastructure. Unfortunately, there are bad actors that make security necessary. As if it isn’t difficult enough to keep up with passwords, those are … Read More
Oil Change Shop
What You Should Expect from your Vendors | QLE Podcast
This week, M. Kevin Davis and Lee Elder, Director of International Sales and Distribution for Phillips 66, discuss what to look for when determining which supplier or vendor is best for you and the kind of relationship you should have … Read More
Words Matter: The Value of Effective Communication | QLE Podcast
This week, M. Kevin Davis speaks to Ric Savage, National Sales Trainer for Solid Start True Brand, about the importance of communicating effectively with your customers, educating them on the products and services you offer, and how those services will … Read More
How do you Measure Customer Satisfaction? | QLE Podcast
This week, M. Kevin Davis speaks to Tim Hawker, President of IO Data Corporation, about how measuring your customer satisfaction will help you make better business decisions and improve your customer experience. Tim Hawker gives us his Top 10 best … Read More
What is the Cloud? | Skyline IT Management
You may have come across people talking about ‘cloud’ storage and software that runs in ‘the cloud’. But what exactly is ‘the cloud’, and why should you care about it? A place for networking The cloud is a bunch of … Read More
In with the Old Marketing
This story was originally published in National Oil and Lube News, February 17, 2021, Author: Matt Hudson Do you run a cutting-edge, tech-savvy operation that utilizes strategic social media, digital marketing and curated customer data? That’s great! You’re prepping your operation … Read More
Attracting High Quality Team Members | QLE Podcast
This week, M. Kevin Davis speaks to Claudia St. John, President of Affinity HR Group, about attracting high-quality team members for your quick lube operation. Learn how the development of a desirable company culture, great job descriptions, and promoted/up-to-date job … Read More
Properly Educating Your Employees on Your Services | QLE Podcast
This week, M. Kevin Davis speaks to Amber Kossak, CEO of Solid Start True Brand, about properly educating all of your employees on all of the products and services you offer. It’s important that all your employees understand what each … Read More
Protecting Yourself with the Right Insurance Policy | QLE Podcast
This week, M. Kevin Davis speaks to Joe Kemp, Senior Marketing Representative for Federated Insurance, about the necessity of protecting you and your business with the right insurance policies. Joe highlights 5 types of insurance policies that will help you … Read More
Making 2021 your Best Year Ever | QLE Podcast
On this week’s episode, M. Kevin Davis brings you a special message on how to make 2021 your best year ever. He outlines 7 steps to help you set and achieve your goals. Identify the goal List the benefits of … Read More
